PRIVACY POLICY

PRIVACY POLICY

Last updated: 19 DEC 2025

Fatou Wurie (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how information is collected, used, stored, and protected when you visit www.fatouwurie.com (the “Website”) or engage with our coaching services.

By using this Website or submitting your information, you agree to the terms outlined below.

1. Information We Collect

We collect personal data only when it is necessary and relevant to providing our services.

Information You Voluntarily Provide

This may include:

  • Name

  • Email address

  • Time zone and scheduling preferences

  • Information submitted through contact forms, intake forms, booking forms, or coaching questionnaires

  • Information shared during coaching sessions or written reflections, at your discretion

Automatically Collected Information

We may collect limited technical data such as:

  • Browser type and device information

  • IP address

  • Pages visited and time spent on the Website

This information helps us understand how the Website is used and improve its functionality.

2. How Your Information Is Used

Your information is used for the following purposes:

  • Responding to inquiries and communications

  • Delivering coaching services and preparing for sessions

  • Scheduling sessions and managing client relationships

  • Processing payments

  • Sending service-related emails (such as confirmations or updates)

  • Improving the Website and offerings

We do not sell, rent, or trade your personal data.

3. Coaching Confidentiality

Coaching is a reflective and confidential process.

All personal information shared during coaching sessions, written intake forms, or related communications is treated as confidential and handled with care.

Exceptions to confidentiality may apply only when:

  • Disclosure is required by law

  • There is a risk of serious harm to you or others

  • Information is shared with your explicit written consent

Coaching services are not therapy, counseling, or medical treatment, and confidentiality protections are not the same as those governed by licensed clinical or legal frameworks.

4. Legal Basis for Processing (GDPR)

For individuals located in the European Union, United Kingdom, or other jurisdictions governed by GDPR or similar regulations, we process personal data under the following legal bases:

  • Your consent

  • Performance of a contract (providing coaching services you have requested)

  • Legitimate interests, such as operating and improving the Website

You may withdraw consent at any time by contacting us.

5. Third-Party Services

We use trusted third-party platforms to deliver our services efficiently. These may include:

  • Stripe for payment processing

  • Calendly for scheduling sessions

  • Email service providers (such as Mailchimp, ConvertKit, or similar) for service-related communications

These providers receive only the information necessary to perform their function and are required to handle your data in accordance with their own privacy policies and applicable data protection laws.

We do not control how third-party platforms manage data once it is processed through their systems. We encourage you to review their privacy policies directly.

6. Cookies and Analytics

This Website may use cookies or similar technologies to improve user experience and analyze website traffic.

You can control or disable cookies through your browser settings. Disabling cookies may affect how the Website functions.

7. Data Storage and Security

We take reasonable administrative and technical measures to protect your personal data from unauthorized access, misuse, or disclosure.

While we strive to safeguard your information, no method of online transmission or storage is completely secure, and absolute security cannot be guaranteed.

8. Data Retention

We retain personal data only for as long as necessary to:

  • Provide coaching services

  • Meet legal or contractual obligations

  • Maintain accurate records

You may request deletion of your data, subject to applicable legal requirements.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request corrections or updates

  • Request deletion of your data

  • Object to or restrict certain processing

  • Request a copy of your data in a portable format

To exercise these rights, contact us using the information below.

10. International Data Transfers

If you are accessing this Website from outside the country where we operate, your information may be transferred and processed across borders. By using the Website, you consent to such transfers in accordance with this Privacy Policy.

11. External Links

This Website may include links to third-party websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their policies independently.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date.

13. Contact Information

If you have questions about this Privacy Policy or how your data is handled, please contact:

Fatou Wurie
Email: info@fatouwurie.com